General

The owner of this website is Vanilla Telecoms Ltd. With registered address at

76, L-Ghenieqed Street, Attard ATD2661, Malta,
Co Reg no C34939.

The below clauses are are in line with Maltese law:

  • You must have a unique email address to use our site. You agree that e-mail can be used as a long-
    distance means of communication, and you agree all notices made via e-mail satisfy any legal
    requirements that such notices be made in writing.
  • By singing up to your account, you are agreeing to receive our newsletter. You can unsubscribe
    You undertake that all details you provide to Piggyegg for the purpose of ordering or purchasing goods
    or services are correct.
  • You must choose a password to complete registration. You are responsible for all actions taken under
    your unique email address and password and shall only use the Site under your own email address and
    You must make every effort to keep your password safe and should not disclose it to
    anyone. You may not transfer or sell your email address to anyone, nor permit, either directly or
    indirectly, anyone to use your email address or password.
  • Should your password be compromised/forgotten simply click the ‘Forgot Password’ link and enter
    your email address. An email will be sent to you with a new password which you will be able to use to
    log in to your account. We suggest that you change your new password to something that you can
    remember easily and that will not be easily compromised.
  • If there are any changes to the details supplied by you it is your responsibility to change the details in
    your account.
  • All personal information given will not be used outside of Piggyegg. The information is necessary for
    us to perform our obligations to you as smoothly as possible.
  • Once you place your order through our website, you are creating a contract of sale between yourself
    and Piggyegg.

Payments/Receipts

Payments can be made using one of the following methods:

  • Online Payment by VISA or MasterCard
  • Through Paypal

When you pay for an order, a Receipt of Payment email will be sent to your email address.

Deliveries & Collection

For Maltese addresses, your delivery is free of charge for orders above €50. Alternatively, there is a
€10 delivery charge for next day delivery.

Orders may be collected one hour after the order has been placed during normal working hours from
our offices at 162, Cannon Road, St. Venera, SVR 5534. Otherwise the order is shipped the next day.
This also applies for international shipping.

You will receive a notification email once items are dispatched.

Returns Policy

If you feel you need to return an item you can do so within 14 days after you have received your item.

Ensure that products are sent in their original packaging and that they are in excellent, working condition.

Please note that you’ll need to cover the postage costs yourself.