The revolution of VoIP telephony and IP phones

With the proliferation of the Internet, telephone systems have become more advanced and more sophisticated. It is time to say goodbye to copper wiring and make way to VoIP telephony.


What it is and how it works

Voice over IP (VoIP) technology enables a telephone call to be transmitted over the Internet. All that is required is an Internet connection. Voice is converted to a digital signal by either an Analog Telephone Adapter (ATA) which will allow you to use your traditional telephone or an IP phone. If the former option is chosen then your telephone number is programmed into the converter and is sent over the Internet in data packets to a location close to the destination. This will then be converted to an analog signal and will travel back over a traditional circuit switch (PSTN).

Since VoIP technology allows traditional telephony services to operate over a VoIP-compatible network such as a local area network (LAN), more data can be handled by a carrier which means more calls on one access line. What is more, the converter and phone number can be used from any place around the world as long as a high-speed Internet connection is available. On the other hand, VoIP to VoIP calls are made exclusively over the Internet.

Benefits – Miles apart from your ordinary telephone service

One of VoIP’s primary benefit is the lower communication costs. By integrating all your devices into one powerful network, the cost for equipment lines, manpower and maintenance is instantly slashed yet productivity is not undermined. VoIP’s evolution into unified communications services means that all communications, be it phone calls, voice mail, email, faxes or web conferences can be delivered via any means and to any handset including mobile phones. Employees can work together using each technology individually or all of them at once and with the ability to add, move or change phone extensions and locations, VoIP does not only save you money, it also gives you flexibility. Make phone calls anytime, anywhere.

Its enhanced technology also means that a richer feature set such as call waiting, call forwarding and three-way calling – all unheard of with the humble analog phone – is feasible. Data, documents and picture sharing are all possible during a call, while managing address books and notifying others whether you are available or not online is also an option.

VoIP’s benefits do not apply to businesses alone. Its cutting-edge features can be beneficial to a residential setting too. Rejoice for the one solid IP solution that fits all your communication needs!

Want to upgrade your traditional PSTN phone? Then read along.

As today’s telephony environment has changed to include a range of communication styles, IP phones have become a regular staple in business, as well as residential settings. From software-based softphones to hardware devices that can be as smart as the smartphone in your pocket, IP phones can be versatile and multi-functional and are designed to support the transmission of VoIP. Not constrained to a specific location or office, IP phones can be on-premises or remote and with today’s mobiles having the ability to run SIP software, your extensions can come along with you wherever you go.


With a wide range of features and benefits, VoIP is certainly the only way to go. Open up your business and home to VoIP’s communication possibilities.

Unsure of what’s the best IP phone for you? Have a look at what we have in stock here.

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