162, Cannon Road, Santa Venera, Malta

We are open Monday to Friday

From 8:30 a.m. – 4:30 p.m.

Telephone: (+356) 2033 2033

Frequently Asked Questions

Please read our FAQ before sending us a message. We might have answered your query already, thanks.

General Questions

How do I register and place an order?

To place an order on our website you need to have an account. Sing up here, fill in all your details on the next page and begin shopping! Pay instantly once you have selected your items or leave your order in your account and pay later. 

What are the payment options available to me?

You can either pay by Paypal or by VISA/Mastercard.

What are your shipping costs?

For deliveries to a Maltese address your delivery is free of charge for orders above €50. Alternatively, there is a €10 delivery charge for next day delivery.

Shipping costs to international destinations also have a €10 delivery charge.

How long does it take for you to deliver my order?

Orders may be collected one hour after the order has been placed during normal working hours, otherwise the order is shipped the next day. Items to international destinations are also shipped the next day.

Can I return my items?

We hope you are happy with your new purchase, however if you feel you need to return an item you can do so
within 14 days after you have received your item. Ensure that products are sent in their original packaging and
that there are in excellent, working condition. Please note that you’ll need to cover the postage costs yourself.

Technical Issues / Problems

I cannot sign in into my account

Send an email to support@piggyegg.com with the details of your account and how we can contact you.

Send us an email